Our Policies

Our Customer Satisfaction Policy

At Ultimate DJ Productions our main concern is the satisfaction of all our valued clients. We realise that the success of your function is very important to you and therefore it is very important to us!

Your music entertainment can make or break your special event and for this reason it is important to choose carefully. And remember, you usually get what you pay for!

Our Guarantee of Service

When you book with Ultimate DJ Productions, we guarantee:

  • You will receive professional, friendly service both in planning your function and during the event.
  • You will have to opportunity to speak to & meet (if required) your Ultimate DJ Productions manager to help you plan and organise your function, so that we can supply the service as you want it.
  • Your DJ will be professional, friendly and experienced and will be informed of exactly what you have organised with Ultimate DJ
  • Your DJ will have any music that you have organised with Ultimate DJ and will play music styles appropriate to your event.
  • Our equipment is of the highest quality in the industry and is tested and maintained to keep it reliable.
  • Your DJ will have a diverse selection of music to cover most styles and tastes (they do not have every song, except if pre-arranged) to entertain your guests. They will only play music appropriate to your function, so you can rest assured that nothing inappropriate will be played.

If you feel you were not provided with the expected level of service, please contact us to discuss further.